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Call us for all your car needs! 336-622-7882

NAPA

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • NAPA
  • BBB (Better Business Bureau)
  • Car Care Aware

Testimonials

  • I have always received the best service at Debbie's Automotive! Chuck and Kenny has given courteous expert advice and we trust their opinions. We have never had to take the car back due to things not be done properly and never had issues with broken parts due to service. Would definitely recommend for your car service needs.
    -Cindy M.

  • I wouldn't go anywhere else for automotive service. Chuck, Debbie, & Ken are always willing to assist me in repairs to my vehicle & always take me in on the same day. They always call once they evaluate the repairs needed & provide me with an estimate & their work is always top notch!!
    -Lee P.

  • I trust Debbie's, and it's important to have a mechanic you trust. Chuck and his staff make sure my concerns are addressed and keep me informed of upcoming needs...like warning me 6 months in advance that I'll need new tires.
    -Kytti E.

  • Customer service was professional and to my satisfaction as always highly recommend them.
    -Donald K.

  • We have five vehicles that are serviced at Debbie's Auto. The staff is polite, efficient and knowledgeable. Major repairs are always discussed and options made available. Regular maintenance is efficient and uneventful.
    -Winfield H.

  • 5 Stars!
    -Steven H.